Q. Firstly, what is a Billow Bag?!

For those of you who haven’t heard –  the Billow Bag is possibly the greatest invention of all time. It’s revolutionized the great art of sitting down, relaxing and just plane chilling out.

Q. Yeah okay...but what is it?

Ah okay…time to get technical. The Billow Bag, made from super strong ripstop nylon, consists of 2 tubes. With a simple swipe these are filled with air in a matter of seconds. The user then rolls up the ends until it’s tight enough to chill out on. Awesome and easy!

Q. How do I fill my Billow Bag? Is it easy?

It’s incredibly easy. But to make things even easier we’ve created an ‘Inflate Guide’ video to get you on your way. Click here to check it out.

Q. Where can I use my Billow Bag?

You can use your Billow Bag pretty much anywhere you want to chill out. Whether you’re on sand, grass, concrete or even water, the Billow Bag will allow you relax. Probably don’t bring it into work though, your boss won’t be happy.

Q. I'm a bit of a beast, how much weight can the Billow Bag take?

No worries at all, we have you covered. The Billow Bag can take up to 440lbs (200kg) of weight. It’s perfect for 2 or 3 people to chill out on (or 1 beast!).

Q. Where do you ship out of and how long does it take? I want me Billow Bag now!

Products that are ordered before 3pm EST will be shipped the same business day. Orders after this will be shipped the next business day. We ship from our office in New Jersey so depending on your location, delivery may take 1 to 5 business days.

The delivery times are Monday to Friday up to 6pm local time. On busy days, parcels may also be delivered in the evenings until 9pm. A signature is not required upon delivery, but we still recommend that someone is available to accept the parcel at the delivery address during office hours (for example your work address).

You will receive a confirmation email as soon as your items have left our headquarters. This contains tracking info so you can keep an eye on your awesome Billow Bag!

Q. In the incredibly unlikely event I don't want my Billow Bag what's your policy on returns?

In the unlikely event that you’re not happy with your Billow Bag you have 7 days to return it from the time it’s received. All the usual conditions apply such as it must be in the same condition as sent. Get in touch with us via our contact form and our super friendly team will do their very best to help you out.

Q. Once it's sent can I track my order?

Of course you can! As soon as we ship your Billow Bag you’ll receive an email with tracking details.

Q. What payment methods do you accept?

You can purchase either through PayPal or using any major credit card. Our online store uses the latest in website encryption security so you can shop with confidence.

Q. Do you offer wholesale pricing?

If you’re a store and interested in stocking the Billow Bag drop us a mail at hi@billowbag.com.

#BILLOWBAG

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